Intervention Request Manager Module - Outage

Incident Report for Reservauto

Postmortem

18 Aout - Multiple Branches - Interventions - Intervention Requests module will not load - Reservauto Development - Confluence

Posted Aug 20, 2026 - 14:05 EDT

Resolved

Customer service is unable to load the intervention request manager module - both the legacy and new versions. It takes a very long time to load, and once loaded, the module does not function properly. The search button does not work, and the button to add a new intervention request does not work.

Posted Aug 18, 2026 - 19:00 EDT