Status Page

All Systems Operational

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Welcome to Reservauto's status page where we report important maintenance events or incidents.

Reservauto Operational
90 days ago
99.65 % uptime
Today
Customer : Communauto, all branches : Outage ? Operational
90 days ago
99.41 % uptime
Today
Customer : Carmine Morocco : Outage ? Operational
90 days ago
99.48 % uptime
Today
Regular maintenance (Mon, Tues or Wed, 22h00-23h00 EDT) ? Operational
90 days ago
100.0 % uptime
Today
Urgent maintenance (all other times) ? Operational
90 days ago
100.0 % uptime
Today
Customer : MTQ : Outage ? Operational
90 days ago
99.48 % uptime
Today
API : Communauto Paris : Outage ? Operational
90 days ago
99.8 % uptime
Today
Customer : Peg City Car Co-op : Outage Operational
90 days ago
99.47 % uptime
Today
Customer : VDM : Outage Operational
90 days ago
99.48 % uptime
Today
Customer : Modulauto : Outage ? Operational
90 days ago
99.79 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Helpdesk Portal (Jira) ? Operational
90 days ago
100.0 % uptime
Today
Documentation Portal (Confluence) ? Operational
90 days ago
100.0 % uptime
Today
Test component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Mise à jour Astus / Astus update Oct 15, 2025 23:00 - Oct 16, 2025 01:00 EDT

Bonjour,

Astus, notre fournisseur en système embarqué, doit effectuer une mise à jour de ses services et de son logiciel, ce qui aura comme conséquence une période hors service d'une durée d'au plus 90 minutes.

Puisque le service d'accès aux voitures et de gestion de flotte sera entièrement affecté, nous ferons en sorte que Reservauto soit hors service pendant cette période afin d'éviter tout accès au système par les clients et toute confusion.

La période de cette maintenance sera, en fonction de votre région :

Alberta : 15 oct. 21:00 à 23:00 MDT
Manitoba : 15 oct. 22:00 à 00:00 CDT
Québec/Ontario : 15 oct. 23:00 à 01:00 EDT
Maritimes : 16 oct. 00:00 à 02:00 ADT
France : 16 oct. 05:00 à 07:00 CEST
Maroc : 16 oct. 04:00 à 06:00 +01

Une bannière sera affichée dans l'application sept heures avant le début de la maintenance.

Nous vous aviserons lorsque ce sera terminé.

Merci,

L'équipe Reservauto

________________________________________

Hi,

Astus, our onboard system provider, will have an update of their services and application which will entail an offline period of maximum 90 minutes.

Since the vehicle access and fleet management services will be entirely impacted, we will ensure that Reservauto is also offline during this period as to avoid all access to the system by clients and any confusion.

The planned maintenance period will be, in function of your region:

Alberta : Oct 15 9:00 PM to 11:00 PM MDT
Manitoba : Oct 15 10:00 PM to 12:00 AM CDT
Québec/Ontario : Oct 15 11:00 PM to 1:00 AM EDT
Maritimes : Oct 16 12:00 AM to 2:00 AM ADT
France : Oct 16 5:00 AM to 7:00 AM CEST
Morocco : Oct 16 4:00 AM to 6:00 AM +01

A banner will be displayed in the application seven hours before the start of the maintenance.

We will update as soon as everything is done.

Thank you,

The Reservauto Team

Posted on Oct 14, 2025 - 12:19 EDT
Oct 14, 2025

No incidents reported today.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Resolved - This incident has been resolved.
Oct 10, 08:06 EDT
Identified - Bonjour,

Du à un incident Astus, Reservauto éprouve des difficultés. L'utilisation du service est impactée et nous sommes en cours d'analyse.

Nous sommes désolés des inconvénients, nous vous tiendrons informés lorsque la situation évoluera.

Merci,

Anass pour l'équipe Reservauto

________________________________________

Hello,

Due to an Astus incident, Reservauto is currently experiencing difficulties. Use of the service is impacted and we are currently analysing the situation.

We are sorry for any inconvenience and will keep you informed as soon as the situation progresses.

Thank you,

Anass for the Reservauto Team

Oct 10, 07:43 EDT
Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Resolved - This incident has been resolved.
Oct 3, 14:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 09:43 EDT
Identified - Bonjour,

Du à un incident Astus, Reservauto éprouve des difficultés. L'utilisation du service est impactée et nous sommes en cours d'analyse.

Nous sommes désolés des inconvénients, nous vous tiendrons informés lorsque la situation évoluera.

Merci,

L'équipe Reservauto

________________________________________

Hello,

Due to an Astus incident, Reservauto is currently experiencing difficulties. Use of the service is impacted and we are currently analysing the situation.

We are sorry for any inconveniences and will keep you informed as soon as the situation progresses.

Thank you,

The Reservauto Team

Oct 3, 07:59 EDT
Resolved - This incident has been resolved.
Oct 3, 07:47 EDT
Investigating - Un incident sur Réservauto cause actuellement une panne intermittente de notre système, tant au niveau employé que l'application client.  Cela peut causer des difficultés à accéder au système et empêcher son utilisation par moments. 

Notre équipe est mobilisée pour identifier la cause et corriger le problème.

Nous vous tiendrons informés dès que le problème sera résolu.

Merci,

L'équipe Reservauto

________________________________________

An incident on Reservauto is currently causing intermittent downtime of our system, both at the employee level and the client application. This can cause difficulties accessing the system and preventing its use at times.

Our team is mobilized to identify the cause and correct the problem.

We will keep you informed as soon as the problem is fixed.

Thank you,

The Reservauto Team

Oct 3, 07:38 EDT
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.