Status Page

All Systems Operational

About This Site

Welcome to Reservauto's status page where we report important maintenance events or incidents.

Uptime over the past 90 days. View historical uptime.
Reservauto Operational
90 days ago
99.97 % uptime
Today
Customer : Communauto, all branches : Outage Operational
90 days ago
99.73 % uptime
Today
Customer : Carmine Morocco : Outage Operational
90 days ago
100.0 % uptime
Today
Regular maintenance (Mon, Tues or Wed, 22h00-23h00 EDT) Operational
90 days ago
100.0 % uptime
Today
Urgent maintenance (all other times) Operational
90 days ago
100.0 % uptime
Today
Customer : MTQ : Outage Operational
90 days ago
100.0 % uptime
Today
API : Communauto Paris : Outage Operational
90 days ago
100.0 % uptime
Today
Customer : Peg City Car Co-op : Outage Operational
90 days ago
100.0 % uptime
Today
Customer : VDM : Outage Operational
90 days ago
100.0 % uptime
Today
Customer : Modulauto : Outage Operational
90 days ago
100.0 % uptime
Today
Support Tools Operational
90 days ago
100.0 % uptime
Today
Helpdesk Portal (Jira) Operational
90 days ago
100.0 % uptime
Today
Documentation Portal (Confluence) Operational
90 days ago
100.0 % uptime
Today
Test component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026
Mise à jour / Update
Completed - The scheduled maintenance has been completed.
Aug 25, 22:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 22:00 EDT
Scheduled - Bonjour,

Reservauto sera hors service pour une mise à jour prévue de max 20 minutes durant la période suivante :

Alberta : 25 août 20:00 à 21:00 MDT
Manitoba : 25 août 21:00 à 22:00 CDT
Québec/Ontario : 25 août 22:00 à 23:00 EDT
Maritimes : 25 août 23:00 à 00:00 ADT
France : 26 août 04:00 à 05:00 CEST

Une bannière sera affichée dans l'application.
Nous vous aviserons lorsque ce sera terminé.

Merci,

L'équipe Reservauto

________________________________________

Hi,

Reservauto will be offline for a planned update of max 20 minutes during the following period:

Alberta : Aug 25 8:00 PM to 9:00 PM MDT
Manitoba : Aug 25 9:00 PM to 10:00 PM CDT
Québec/Ontario : Aug 25 10:00 PM to 11:00 PM EDT
Maritimes : Aug 25 11:00 PM to 12:00 AM ADT
France : Aug 26 4:00 AM to 5:00 AM CEST

A banner will be displayed in the application.

We will update as soon as everything is done.

Thank you,

The Reservauto Team
Aug 25, 09:45 EDT
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026
Intervention Request Manager Module - Outage
Postmortem - Read details
Aug 20, 14:05 EDT
Resolved - Customer service is unable to load the intervention request manager module - both the legacy and new versions. It takes a very long time to load, and once loaded, the module does not function properly. The search button does not work, and the button to add a new intervention request does not work.
Aug 18, 19:00 EDT
Prolongation de la Mise à Jour / Update Extension ( Regular Maintenance)
Completed - The scheduled maintenance has been completed.
Aug 18, 11:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 11:09 EDT
Scheduled - La période de mise à jour est prolongée de 45 minutes supplémentaires. Merci beaucoup

/

The update period is extended for an additional 45 minutes. Thank you
Aug 18, 11:08 EDT
Mise à jour- Plateforme Horizon
Completed - The scheduled maintenance has been completed.
Aug 18, 11:00 EDT
Update - La période de mise à jour est prolongée de 30 minutes supplémentaires. Merci beaucoup

/

The update period is extended for an additional 30 minutes. Thank you
Aug 18, 10:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:00 EDT
Scheduled - Bonjour,

En raison d'une maintenance de la plateforme, Réservauto pourrait connaître de légers ralentissements pouvant durer jusqu'à 15 minutes durant la période suivante :

Alberta : 18 août 08:00 à 09:00 MDT
Manitoba : 18 août 09:00 à 10:00 CDT
Québec/Ontario : 18 août 10:00 à 11:00 EDT
Maritimes : 18 août 11:00 à 12:00 ADT
France : 18 août 16:00 à 17:00 CEST

Nous vous aviserons lorsque ce sera terminé.

Merci,

L'équipe Reservauto

________________________________________

Hi,

Due to scheduled platform maintenance, Reservauto may experience temporary slowdowns lasting up to 15 minutes during the following period:

Alberta : Aug 18 8:00 AM to 9:00 AM MDT
Manitoba : Aug 18 9:00 AM to 10:00 AM CDT
Québec/Ontario : Aug 18 10:00 AM to 11:00 AM EDT
Maritimes : Aug 18 11:00 AM to 12:00 PM ADT
France : Aug 18 4:00 PM to 5:00 PM CEST

We will update as soon as everything is done.

Thank you,

The Reservauto Team
Aug 18, 08:59 EDT
Lenteurs Reservauto / Reservauto slowness
Resolved - La panne est terminée. N'hésitez pas à remplir un ticket Reservauto s'il y a quoi que ce soit.

The downtime is now over. Please fill in a Reservauto ticket if you encounter any problems.
Aug 18, 10:05 EDT
Monitoring - Un correctif a été apporté et nous surveillons la situation.

A fix has been implemented and we are monitoring the situation.
Aug 18, 09:18 EDT
Investigating - Un incident sur Reservauto cause actuellement une lenteur de notre système, tant au niveau employé que l'application client, qui rends plus lent son utilisation. 

Notre équipe est mobilisée pour identifier la cause et corriger le problème.

Nous vous tiendrons informés dès que le problème sera résolu.

Merci,

L'équipe Reservauto

________________________________________

An incident on Reservauto is currently causing slowness on our system, both at the employee level and the client application, rendering its use slower than usual.

Our team is mobilized to identify the cause and correct the problem.

We will keep you informed as soon as the problem is fixed.

Thank you,

The Reservauto Team
Aug 18, 07:34 EDT
Maintenance Microsoft prévue / Microsoft Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 22:00 EDT
Scheduled - Bonjour,

En raison d’une maintenance Microsoft, Réservauto ainsi que notre application mobile pourraient connaître des ralentissements et de courtes interruptions (souvent de quelques secondes seulement) pendant une période maximale de 8 heures, selon la plage horaire indiquée ci-dessous.

Ce type de maintenance est généralement imperceptible et entraîne peu ou pas de signalements.

Alberta : 17 août 20:00 à 04:00 MDT
Manitoba : 17 août 21:00 à 05:00 CDT
Québec/Ontario : 17 août 22:00 à 06:00 EDT
Maritimes : 17 août 23:00 à 07:00 ADT
France : 18 août 04:00 à 12:00 CEST

Nous vous aviserons lorsque ce sera terminé.

Merci,

L'équipe Reservauto

________________________________________

Hello,

Due to Microsoft maintenance, Reservauto and our mobile app may experience slowdowns and brief interruptions (often lasting only a few seconds) for a maximum duration of 8 hours during the period indicated below.

This type of maintenance is usually imperceptible and rarely generates reports.

Alberta : Aug 17 8:00 PM to 4:00 AM MDT
Manitoba : Aug 17 9:00 PM to 5:00 AM CDT
Québec/Ontario : Aug 17 10:00 PM to 6:00 AM EDT
Maritimes : Aug 17 11:00 PM to 7:00 AM ADT
France : Aug 18 4:00 AM to 12:00 PM CEST

We will update as soon as everything is done.

Thank you,

The Reservauto Team
Aug 17, 09:36 EDT
Aug 17, 2026
Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026
Maintenance des serveurs / Server maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 21:00 EDT
Scheduled - Bonjour,

Nous aurons une période routine de maintenance des serveurs prévue. Reservauto ainsi que tous nos sites web seront hors ligne pour 1 minute à maximum 2 intervalles pendant la période suivante :

Alberta : 12 août 19:00 à 22:00 MDT
Manitoba : 12 août 20:00 à 23:00 CDT
Québec/Ontario : 12 août 21:00 à 00:00 EDT
Maritimes : 12 août 22:00 à 01:00 ADT
France : 13 août 03:00 à 06:00 CEST

Nous vous aviserons lorsque ce sera terminé.

Merci,

L'équipe Reservauto

________________________________________

Hi,

We will be conducting a routine server maintenance period. Reservauto as well as all our websites will be offline for 1 minute at maximum 2 intervals during the following period:

Alberta : Aug 12 7:00 PM to 10:00 PM MDT
Manitoba : Aug 12 8:00 PM to 11:00 PM CDT
Québec/Ontario : Aug 12 9:00 PM to 12:00 AM EDT
Maritimes : Aug 12 10:00 PM to 1:00 AM ADT
France : Aug 13 3:00 AM to 6:00 AM CEST

We will update as soon as everything is done.

Thank you,

The Reservauto Team
Aug 12, 10:39 EDT
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